Order Processing

All orders are carefully processed within 1–3 business days after payment confirmation. Each piece of jewelry is thoroughly inspected, securely packed, and prepared for safe shipment to ensure it reaches you in perfect condition.

Shipping Time

Delivery times vary depending on your location and selected shipping method.

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  Domestic orders: typically delivered within 3–7 business days after dispatch
  
• 
  International orders: may take 7–15 business days depending on customs and destination
  

Please note that delivery timelines may be affected by holidays, customs clearance, or unforeseen carrier delays.

Shipping Methods

We partner with trusted and reliable courier services to ensure safe and timely delivery of all orders. All shipments are handled with care and include tracking details for real-time order updates.

Order Tracking

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number to monitor the status of your shipment until it is delivered.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before completing your order. Occasionally, we may offer free shipping promotions based on order value or location.

International Shipping

We offer international shipping to select countries. Customers are responsible for any customs duties, taxes, or import fees charged by their local authorities. Delivery times may vary depending on customs processing in the destination country.

Delivery Issues

If your order is delayed, lost, or arrives damaged, please contact our support team immediately. We will work with the shipping carrier to resolve the issue as quickly as possible.

Address Accuracy

Customers are responsible for providing complete and accurate shipping information. We are not responsible for delays or non-delivery caused by incorrect or incomplete addresses.

Contact Us

For any questions regarding shipping, tracking, or delivery, please contact our customer support team through our official contact page or email provided on the website.